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Why didn’t my active bonus convert after I made a wager?

There are a few reasons why this may not happen:  

  • The wager was not eligible due to the odds requirement.
  • Keep in mind that to meet the playthrough on an active bonus, the odds have to be -200 or greater (moving toward the positive sign.)

 

  • The wager has not yet settled.
  • The wager must be settled as a win or a loss before it meets the playthrough requirement. This includes all games on a parlay bet as well. For example, I would not want to place a parlay bet on the Superbowl with an active bonus because the bonus would not convert until the Superbowl was over!

 

  • You cashed out the wager.
  • If you cash out a wager using bonus money, it will go back into your balance as bonus money. 

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