Why didn’t my active bonus convert after I made a wager?
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There are a few reasons why this may not happen:
- The wager was not eligible due to the odds requirement.
- Keep in mind that to meet the playthrough on an active bonus, the odds have to be -200 or greater (moving toward the positive sign.)
- The wager has not yet settled.
- The wager must be settled as a win or a loss before it meets the playthrough requirement. This includes all games on a parlay bet as well. For example, I would not want to place a parlay bet on the Superbowl with an active bonus because the bonus would not convert until the Superbowl was over!
- You cashed out the wager.
- If you cash out a wager using bonus money, it will go back into your balance as bonus money.
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